Privacy Policy | Terms & Conditions
Privacy Policy
Introduction
Welcome to Suyog Hospital (the "Site"). We are committed to protecting your privacy and ensuring that your personal and medical information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Site or use our healthcare services.
Information We Collect
Personal and Medical Information
We may collect personal and medical information that you provide directly to us when you:
- Register as a patient or create an account
- Book appointments or consultations
- Contact us for inquiries or support
- Participate in health surveys or feedback forms
This information may include, but is not limited to:
- Name
- Email ID
- Phone number
- Date of Birth
- Medical history and health records
- Insurance details
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and manage healthcare services
- To improve, personalize, and expand our Site and services
- To communicate with you, including sending updates, appointment reminders, and health notifications
- To process billing, insurance claims, and payments
- To analyze usage patterns and enhance patient experience
- To comply with legal obligations and protect our rights
- For research and quality improvement initiatives, ensuring anonymized data wherever possible
Disclosure of Your Information
We do not sell or rent your personal or medical information to third parties. However, we may share your information in the following circumstances:
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Service Providers: We may engage third-party companies and individuals to facilitate our services, such as billing, lab testing, or IT support. These parties will only have access to your information to perform specific tasks on our behalf and are obligated to keep it confidential.
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Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities, including courts or regulatory bodies.
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Medical Emergencies: Your information may be shared with other healthcare providers if necessary for your care or in emergency situations.
Data Security
We take the security of your personal and medical information seriously. We implement a variety of administrative, technical, and physical security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal and medical information:
- The right to access the information we hold about you.
- The right to request correction of any inaccuracies.
- The right to request deletion of your personal or medical data.
- The right to restrict or object to processing of your data.
- The right to withdraw consent for certain uses of your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions about this Privacy Policy or our practices regarding your personal or medical information, please contact us at:
info@suyoghospital.com
